Import and Connect Your Client in Five Steps

Open the signup page in the user panel and fill in three fields — username, password and password confirmation — then submit. This service doesn't require an email address, and there's no verification email or activation link to click: you go straight into the panel after submitting.

Your username is the only credential you'll use to sign in, copy your subscription and open support tickets, so pick something you'll remember that doesn't contain your real name. For the password, use at least 12 characters mixing upper and lower case letters, numbers and symbols. After a successful signup you're signed in automatically and land on the account overview page.

At this point the overview page will say you have no active subscription — that's normal: your account exists, you just haven't bought a plan yet. If the form says the username is taken, submit a different combination; there's no need to switch browsers or clear your cache.

Keep that username and password safe: after switching computers or phones, or reinstalling your system, they're what you'll use to sign in to the panel and get your subscription back — no need to register again.

Once you're signed in, open the plans page in the panel and you'll see three monthly subscriptions: ¥9.9/month for 60GB, ¥18/month for 250GB and ¥28/month for 500GB. All three come with the same routes, protocol support and simultaneous device limit — the only difference is the monthly data allowance, so pick the tier that matches your actual usage.

Data resets on the same day each month — start on the 10th and your new allowance arrives on the 10th of the following month. If you upgrade mid-cycle, the price difference is prorated across the remaining days, so you don't pay for a whole month you won't use.

If you only need it occasionally and would rather not renew monthly, choose a data pack: ¥158/300GB, ¥358/1000GB or ¥658/3000GB. They're valid until used up and never expire. Data packs and monthly subscriptions can coexist, and it's up to you which one the client uses.

Once you've chosen, head to checkout — payment options include Alipay, WeChat and USDT. After payment the order status changes to completed and your allowance is available right away, with no manual review. Subscriptions come with a 7-day refund; see the Terms of Use for details.

After payment, go back to the account overview. The top of the page shows your current plan, used data and expiry date, and the subscription link section sits below: click the copy button and you'll get an address like https://example.com/sub?token=YOUR_TOKEN. The real domain and token are the ones shown in your panel.

This link is the only thing your client uses to identify routes, protocols and routing rules, so treat it like a password: don't post it in public groups or forums, and don't share screenshots of it. If it leaks, anyone who has it can burn through your data allowance.

The panel also offers a one-click import button: click it on a device where the client is already installed and it opens the client and writes the configuration for you, saving the manual paste. If nothing happens — for example, your browser blocks the external protocol, or the client isn't installed yet — go back to copying the link and import it manually.

Switching devices doesn't mean buying again. Sign in to the panel on the new device with the same username and password, copy the subscription link again and import it. There's no limit on simultaneous devices, so your home computer, phone and tablet can all be connected at once.

Clients cover five platforms — Windows, macOS, iOS, Android and Linux — and all of them are offered on the panel's download page, available once you sign in. There are no direct installer links on the marketing pages, and you don't need to download any installation file in advance. The right order is: install the client first, then import the subscription link from the previous step.

The import logic is the same everywhere: find the subscription or configuration section in your client, paste the link and save — the client pulls the route list automatically. You'll know it worked when cities such as Tokyo, Hong Kong, Singapore and Los Angeles appear in the list, each with a type label of IEPL dedicated line / relay / direct.

The only difference between platforms is where that entry lives, so the sections below cover each one. The Linux client is also on the download page and imports exactly like the desktop versions, so this guide doesn't cover it separately.

Pick a route from the list and tap connect. Taking the Tokyo IEPL dedicated line as an example, the details panel on the right changes from waiting to connected, the round indicator lights up and the system proxy shows as on. On desktop you'll also see the change on the menu bar or taskbar icon, and on mobile a VPN badge appears in the status bar.

The client saying “connected” doesn't mean all your traffic actually goes through the route. The most direct check is your exit IP: open this site's IP lookup page and run it once before and once after connecting. If the location changes from your local ISP to the country or region where the route is, your traffic really is going through the accelerated route.

Second, check DNS. The same page shows DNS location information. If the exit IP has changed but DNS still points to your local ISP, some apps aren't resolving through the route — go back to the client, turn on the system proxy or DNS forwarding and test again.

Third, verify per-app routing. To confirm whether a specific app really uses the route, tick only that app in the client's per-app routing, then open it and visit an international site. If the site won't load, the app isn't going through the route — check whether the system is restricting it or whether it uses its own network stack.

Once all three checks pass, set that route as the default and turn on launch at startup and auto-reconnect. From then on the client connects by itself every time you start your device — no manual tap needed.

The situations below come up most often on a first setup, so try these fixes first. If you're still stuck, ask in the help center with your client name, the route you selected and a screenshot of the error — that gets you an answer far faster than just saying “it won't connect”.

• Empty route list after import: it's usually an incomplete copy — go back to the panel and copy the link again; if it's still empty, use one-click import.
• Connected but pages won't load: check the exit IP and DNS location first, then confirm the client's system proxy is actually on.
• Slower at peak hours: switch to another route in the same region marked as an IEPL dedicated line, or change the protocol to Hysteria2 and see how it goes.
• Do I need to buy again when I change devices: No — sign in on the new device with the same account and import the subscription again. There's no limit on simultaneous devices.